Refund policy

For accessories, we do not offer refunds unless the items are faulty, damaged or incorrect. Please note that items that are damaged as a result of wear and tear are not considered to be faulty. 

If the item you received is damaged, please contact us as soon as possible. Faulty returns are valid within 5 working days of your items delivered date based on the courier's shipment information.

We will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and the refunded amount will be credited to your account within 5 working days. The method of refund will be treated on a case by case basis, discussed with you prior to crediting your account. Please note that credit/debit card refunds may take up to 10 business days to complete, subject to processing times depending on bank. This can vary greatly between card issuers, and unfortunately we are unable to influence this.

Customers are required to bear the shipping costs for returns of faulty goods. You are responsible for all goods sent until they arrive at Random Happy Objects' office.